Workplace Health – Expert Advice and Tips
Mika Cross 5:00 I pinned on the great rank of captain in ’03 and finished my master’s degree. And, you know, raised my daughter for about a year. I did make the really hard decision to resign my commission, but continue to serve Uncle Sam and the US federal government as a uniform. And so […]
Reducing Work Friction to Improve #EmployeeExperience
Christophe Martel 0:00 The problem with CX is that everyone owns it between marketing sales service and therefore no one owns it. Because it’s everyone’s job and it’s it’s kind of gets lost in the middle. Anne B 0:12 Welcome to Unexpected Journey. This week’s guests it’s Christophe Martel. Christophe went from being a geophysicist […]
Achieve Success in a Workplace NOT Designed for YOU
Eugina Jordan 0:00 If we don’t fight microaggressions now, when we have the power-when we are in a position of power, then the generation that comes after us still going to experience them. So yes, ladies, it is hard, but someone has to do it. Anne B 0:18 Welcome to Unexpected Journey Season Two. I’m […]
Cultivate Customer Success, Startups & Beyond
Maranda D 0:00 Because the things you do day to day, impact the success of your team members, or the success of a product or whatever it may be, and that ultimately helps us all serve the customer. Anne B 0:13 Welcome to Unexpected Journey, the show where each week top professionals share work wisdom […]
From Gamble to Greatness: How Entrepreneurs Exit Successfully
Ray Preston 0:00 What we do is we help entrepreneurs exit every single day. And so that experience and that gamble led me to this really amazing opportunity and company that is totally different. And here I am two and a half years later leading a fantastic team of advisors, M&A-certified advisors, which is who […]
The 5 A’s of Successful Customer Engagement
Brett Frazer 0:00 If you can bring information, create bridges that can help those relationships between the organization that’s going to make you valuable. It’s also going to expand your awareness of what the impact is of what you’re doing in customer service into those other parts of the business. Anne B 0:13 Welcome to […]
CSMs: The Key to Understanding Customers
Diane Gordon 0:00 The people who understand customers the most and can get all the right people are the CSMs because the customer doesn’t feel like they’re looking for money. Anne B 0:09 Welcome to Unexpected Journey, the show where each week top professionals share work wisdom and life lessons about their careers and […]
Women in Business: Follow Your Dreams
Heidi Solomon-Orlick 0:00 Businesses grow and thrive and, and make money. I might as well do it for my own business and and my husband’s business, you know? So yeah, after 33 years, I’m following my dreams. Anne Bibb 0:14 Welcome to Unexpected Journey, the show where each week top professionals share work wisdom and […]
The Creative Strategies You Need for Purpose-Driven Change
Catharine Montgomery 0:00 When it comes to communications, you have to realize that every article every post you make every event you host is helping make that change that you’re looking to seek. Anne Bibb 0:10 Welcome to Unexpected Journey, the show where each week top professionals share work wisdom and life lessons about their […]
Impactful Solutions with @Google’s Global Transformation Exec.
Teena Piccione 0:00 When people see a vision, they’re going to run to it every time when people see that you can do something than have an outcome, they’re going to run to it, because they want to make sure that what they’re doing has an impact. Anne Bibb Welcome to Unexpected Journey, the show […]
