#AI, #ChatGPT, & #BPO: What’s next?

When will #AI catch up? Explore Matt Kendall’s new episode! ✍️ Matt started providing ghostwriting services as “Cognitive Copy” for the #BPO, #ITO, and #CX industries in 2018. Before that, he spent three years analyzing BPO trends in the American Nearshore and two years reporting on the telecom, IT, and automotive sectors in Mexico and […]