Overcoming Biases To Create Your Own Niche

Ly Tran 0:00 Finding a point of personal connection to consumers. So brands always come to us and, you know, they they know themselves inside out, but they don’t really know their consumers. So we really like to let a collective you’re gonna hear some pawns but really put ourselves in our potential audience’s shoes […]

Customer Experience, Q1 in Review

Anne Bibb 0:09 Welcome, everybody to a very special episode of Unexpected Journey. We are doing a panel today and our panel discussion is going to be on customer experience in review, for the first quarter of 2023. Now you all know me as the host of Unexpected Journey and the CEO of Remote Evolution. […]

*You CAN* Start From Scratch!

Os Benari 0:00 I’m on a mission to teach people to start from scratch. And also have organizations adopt what starting from scratch talks about which is a learning mindset, and creating, you know, learning groups and clubs within the organization. Anne Bibb 0:16 Welcome to unexpected journey, the show where each week top professionals […]

Ep 14: Ashly Herd, AKA Manager Method

Ashley Herd 0:00 So the employee experience is really what lives and breathes it. It has truly very little to do with, say the values on the wall or the values in your handbook. It’s it’s those those side comments in that feeling when employees are in their best moments in their toughest moments, if […]