AI-Powered Customer Experience

Serena Riley 0:00 I am a huge advocate for the idea that if we remove roadblocks and challenges from our internal folks, if they feel gratitude and appreciated for the roles that they’re in and what they’re accomplishing, that they will absolutely serve our customers better. Anne B 0:39 Welcome, Serena, so glad to have […]

Episode 3: Featuring Liz Tsai

Anne Bibb Welcome back to unexpected journey. This week we have Liz with Hi operator, Liz went to MIT at the age of fifth teen where she built robots and 3d printers. And after completing her Bachelor of Science in Mechanical Engineering and materials of science at MIT, she went back and got her Ms. […]