Tammy Bjelland with Remote, Hybrid, & Asynch Skills You Need to Know
Tammy Bjelland 0:00 The reason that hybrid is harder because you’re having to consider the experiences of multiple situations and not just one homogenous type of situation, which we’ve all been conditioned to expect in a work environment or even an educational environment. Anne Bibb 0:18 Welcome to Unexpected Journey, the show where each week […]
Ep 16: Annette Franz Puts the Customer Back in Customer Experience
Annette Franz 0:00 Look at three of the principles, people before profits, people before products and people before metrics. It’s really about putting people first and putting everything else second, because if we take care of the people, the numbers will come. Anne Bibb 0:12 Welcome to unexpected journey, the show where each week top […]
Revealing the Magic Behind Media: What You Don’t Know About Software & Data!
Carol Hanley 0:00 You as an individual are much more robust, if you will, because when, when we only know what what is in our four walls, we’re kind of limited in our thought process. And we’re, that limitation I think drives decisions that limit us. So I think culturally, television and streaming opens up […]
Ep 14: Ashly Herd, AKA Manager Method
Ashley Herd 0:00 So the employee experience is really what lives and breathes it. It has truly very little to do with, say the values on the wall or the values in your handbook. It’s it’s those those side comments in that feeling when employees are in their best moments in their toughest moments, if […]
Ep 13: Featuring Dethra Giles
Dethra Giles 0:00 If you are training DEI, your unconscious biases don’t just result in an action. They can result in an unintentional inaction. Anne Bibb 0:07 Welcome to unexpected journey, the show where each week top professionals share work wisdom and life lessons about their careers and what they have learned about human experience […]
Ep 12: Jeff Sheehan, CX Advisor & Consultant
Anne Bibb 0:00 Welcome back to unexpected journey. This week, we have Jeff Sheehan. You know, we have been in the CX world together for quite a while. But I’ve only talked like two or three times, which is wild to me how in this world today we can be and interact and be around […]
Ep. 11: Overcoming Distance Bias with Sacha Connor
Anne Bibb 0:00 Welcome back to Unexpected Journey. This week we have Sasha Connor. She’s the CEO of Virtual Work Insider, a consultancy, that provides thought leadership and training on how to lead, communicate, collaborate and build culture on hybrid and remote teams a very needed thing in today’s world. Welcome, Sacha. Sacha Connor 0:20 […]
Episode 10: Featuring Heidi Solomon-Orlick, Founder & CEO of GirlzWhoSell
Anne Bibb Welcome back to Unexpected Journey, and Happy International Women’s Day. Today we have Heidi who is the Senior Vice President at Arise. She’s also the founder and CEO of GirlzwhoSell and the Author of Heels to Deals (https://amzn.to/3yk5OuX) she is just all around women empowerment. Welcome, Heidi, Heidi Solomon-Orlick thank you so much […]
Episode 9: Featuring Dr. Laura Ciel
Anne Hi, everyone, and welcome back to Unexpected Journey. This week, we are so happy to have Laura Ciel here with us. She is the CEO and Co Founder of 9Q solutions. 9Q Solutions is a people investment consulting and training company, helping leaders and their teams feel good, do good and profitably make a […]
Episode 8: Featuring Amy Jones Vaterlaus
Anne Bibb 0:12 Welcome back to Unexpected Journey. This week we have Amy Jones Vaterlaus who is a Global Innovation Executive, a product developer, visionary and board member. Throughout her career, she has been a trusted adviser to boards of directors, and chief marketing officers on strategy, franchise management, growth planning, digital innovation, human capital […]
